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Refund Policy

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Refund Policy

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Eligibility for Refunds

Refunds are provided under the following conditions:

Service Not Delivered: If a service you purchased is not delivered within the agreed timeframe, you may be eligible for a full refund.
Service Quality Issues: If you experience issues with the quality of service, contact us within 14 days for a review.
Duplicate Payment: A full refund will be issued for any duplicate payment made for the same service.

Non-Refundable Services

The following services are non-refundable:

Customized Solutions: Once work has commenced, refunds are not available for custom services like web and software development.
Hosting and Domain Services: Hosting and domain registrations are non-refundable once purchased.
Digital Products: Digital products or downloadable content cannot be refunded once accessed or delivered.

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Refund Process

To request a refund, follow these steps:

Email us at support@webjoinsolutions.com with the details of your issue.
Our team will review your request and may ask for additional information.
Approved refunds will be processed within 7-10 business days and credited to your original payment method.